> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flashcat.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Volcengine Cloud Monitor Event Center Alert Events

> Sync Volcengine Cloud Monitor Event Center alert events to Flashduty via webhook for automated alert noise reduction

Sync Volcengine Cloud Monitor Event Center alert events to Flashduty via webhook for automated alert noise reduction.

<div class="hide">
  ## In Flashduty

  ***

  You can obtain an integration push URL through either of these two methods:

  ### Using Private Integration

  Choose this method when you don't need to route alert events to different channels - it's simpler.

  <details>
    <summary>Expand</summary>

    1. Go to the Flashduty console, select **Channel**, and enter a channel's details page
    2. Select the **Integration** tab, click **Add Integration** to enter the integration page
    3. Choose **Volcengine CM Event** integration and click **Save** to generate a card
    4. Click the generated card to view the **push URL**, copy it for later use, and you're done
  </details>

  ### Using Shared Integration

  Choose this method when you need to route alerts to different channels based on the alert event's payload information.

  <details>
    <summary>Expand</summary>

    1. Go to the Flashduty console, select **Integration Center=>Alert Events** to enter the integration selection page
    2. Select **Volcengine CM Metrics** integration:
       * **Integration Name**: Define a name for this integration
    3. Configure the default route and select the corresponding channel (after the integration is created, you can go to `Route` to configure more routing rules)
    4. Click **Save** and copy the newly generated **push URL** for later use
    5. Done
  </details>
</div>

## In Volcengine

***

<div class="md-block">
  ## I. Volcengine Cloud Monitor Event Center Alert Push Configuration

  ### Step 1: Create Flashduty Alert Channel

  1. Log in to your Volcengine console, search for `Cloud Monitor` product, and enter the corresponding product console
  2. Select `Notification Groups=>Callback` from the left navigation bar
  3. Click `Create Callback URL`

  <img src="https://download.flashcat.cloud/flashduty/doc/en/volcengine/event-1.png" alt="drawing" width="500" />

  4. Fill in the information on the edit page, enter `Flashduty_Event` as the callback URL name
  5. Select `General Callback URL` as the callback URL type
  6. Enter the **integration push URL** (enter the integration name on the current page, save to generate the URL)
  7. Click `Confirm` to complete the creation (connectivity testing is not supported; even if the test shows connectivity failure, it won't affect alert reception)

  <img src="https://download.flashcat.cloud/flashduty/doc/en/volcengine/event-2.png" alt="drawing" width="500" />

  ### Step 2: Configure Event Rules

  1. Select `Event Center=>Event Rules` from the left navigation bar
  2. Create or edit existing event rules (configure rules as needed, skipped here)
  3. On the rule editing page, check `Alert Callback` under delivery channels, and select the `Flashduty_Event` channel created in **Step 1** from the alert callback dropdown
  4. After completing other configurations, click `Confirm` to finish

  <img src="https://download.flashcat.cloud/flashduty/doc/en/volcengine/metric-3.png" alt="drawing" width="500" />
</div>

## II. Status Mapping

<div class="md-block">
  | Volcengine Cloud Monitor | Flashduty | Status   |
  | ------------------------ | --------- | -------- |
  | Critical                 | Critical  | Critical |
  | Warning                  | Warning   | Warning  |
  | Notice                   | Info      | Info     |
</div>