> ## Documentation Index
> Fetch the complete documentation index at: https://docs.flashcat.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Status Page Comparison

> In-depth comparison of Flashduty Status Page vs Atlassian Statuspage: more features, lower price, easier migration

## Introduction

***

A **status page** is a critical bridge for building service transparency and trust between businesses and their users. When service disruptions or planned maintenance occur, a clear, timely, and subscribable status page significantly reduces customer anxiety, cuts down on support tickets, and demonstrates professional incident communication.

Flashduty Status Page and Atlassian Statuspage are two leading status page products, but they have a **fundamentally different positioning**:

<CardGroup cols={2}>
  <Card title="Flashduty Status Page" icon="puzzle-piece">
    Part of the incident response system -- status pages, subscriptions, incidents, maintenance, historical statistics, and internal notifications tightly integrated, **included in the On-call module at no extra cost**
  </Card>

  <Card title="Atlassian Statuspage" icon="browser">
    A standalone status communication page -- feature-rich but **billed as a separate product**, with full capabilities requiring higher-tier plans
  </Card>
</CardGroup>

***

## Why Choose a Third-Party Status Page?

***

Before evaluating specific products, there's a more fundamental question to answer: **should you build your own status page or use a third-party service?**

<AccordionGroup>
  <Accordion title="The risks of building your own" icon="triangle-exclamation">
    The biggest problem with a self-built status page is that it **shares infrastructure with your business services**. When your services go down, your self-built status page is likely to go down with them -- precisely when you need it most.

    Additionally, building your own means:

    * Implementing subscription notifications, email delivery, and availability statistics from scratch
    * Ongoing engineering effort for maintenance and iteration
    * Difficulty ensuring email deliverability and notification timeliness
  </Accordion>

  <Accordion title="The advantages of a third-party service" icon="shield-check">
    A professional third-party status page runs on **infrastructure independent from your business**, ensuring it stays up even when your services are down. This is the core value of a status page -- **remaining available during outages**.

    Third-party services also provide:

    * Out-of-the-box subscription management, push notifications, and availability statistics
    * Professional email delivery infrastructure and multi-channel notifications
    * Continuous feature iteration with no maintenance burden on your team
  </Accordion>
</AccordionGroup>

***

## Product Feature Comparison

***

### Status Page Types

| Core Capability          | Flashduty                                | Atlassian Statuspage                                                                                           |
| ------------------------ | ---------------------------------------- | -------------------------------------------------------------------------------------------------------------- |
| **Public Status Page**   | ✅ Supported                              | ✅ Supported                                                                                                    |
| **Internal Status Page** | ✅ Built-in with IM channel notifications | Private and Audience-specific pages billed under separate models; Audience-specific is a separate product line |
| **Unified Management**   | ✅ Single product                         | ❌ Different page types billed and managed separately                                                           |

### Detailed Feature Comparison

<Tabs>
  <Tab title="Incident Management">
    | Feature                      | Flashduty                                                                                                                                                                                                                             | Atlassian Statuspage                                                                                     |
    | ---------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------- |
    | **Incident Publishing**      | ✅ Create incidents, update timelines, notify subscribers                                                                                                                                                                              | ✅ Supported                                                                                              |
    | **Maintenance Events**       | ✅ Schedule start/end times with auto-progression and manual override; **maintenance excluded from uptime calculation**, ideal for separating outages from planned maintenance                                                         | ❌ Not supported                                                                                          |
    | **Backfill Incidents**       | ✅ Backfill incidents included in event history and availability statistics, with impact periods calculated from component status changes in the timeline -- **complete closed loop for historical records and availability tracking** | ✅ Supports backfill incidents, but with limited integration between backfill and availability statistics |
    | **Incident Templates**       | ✅ Supported                                                                                                                                                                                                                           | ✅ Supported                                                                                              |
    | **Component Status Linking** | ✅ Supported                                                                                                                                                                                                                           | ✅ Supported                                                                                              |
  </Tab>

  <Tab title="Subscription Management">
    | Feature                     | Flashduty                                                                 | Atlassian Statuspage              |
    | --------------------------- | ------------------------------------------------------------------------- | --------------------------------- |
    | **Full Subscription**       | ✅ Supported                                                               | ✅ Supported                       |
    | **Component Subscription**  | ✅ **Available in all editions**                                           | Business and above only           |
    | **Incident Subscription**   | ✅ Subscribe to updates for a specific incident                            | ❌ Not supported                   |
    | **Bulk Import/Export**      | ✅ Admins can bulk import and export subscribers                           | ❌ Not supported                   |
    | **Self-service Management** | ✅ Subscribers manage their own scope or unsubscribe via management tokens | Limited self-service capabilities |

    <Tip>
      Flashduty offers finer-grained subscription management: full, component, and incident-level subscriptions all included, with no plan-tier restrictions.
    </Tip>
  </Tab>

  <Tab title="Display & Customization">
    | Feature                       | Flashduty                                                                                                              | Atlassian Statuspage             |
    | ----------------------------- | ---------------------------------------------------------------------------------------------------------------------- | -------------------------------- |
    | **Custom Domain**             | ✅ Supported                                                                                                            | ✅ Supported (paid plans)         |
    | **Incident History View**     | ✅ **Calendar view + list view**                                                                                        | List view                        |
    | **Availability Display**      | ✅ Configurable as **chart with percentage, chart only, or hidden**                                                     | Fixed display mode               |
    | **Branding**                  | ✅ Logo, dark mode logo, header/footer, custom links and contact info                                                   | ✅ Logo, page settings            |
    | **Component Grouping**        | ✅ Supported                                                                                                            | ✅ Supported (Business and above) |
    | **Component Display Control** | ✅ Hide availability or fully hide components -- **express real service structure while controlling external exposure** | ❌ Not supported                  |
  </Tab>

  <Tab title="Notification Channels">
    | Method                           | Flashduty                                                                     | Atlassian Statuspage                                                           |
    | -------------------------------- | ----------------------------------------------------------------------------- | ------------------------------------------------------------------------------ |
    | **Email**                        | ✅ Supported (public status pages only)                                        | ✅ Supported                                                                    |
    | **SMS**                          | ❌ Not supported                                                               | ✅ Supported, but with limited triggers -- intermediate updates do not send SMS |
    | **Webhook**                      | ❌ Not supported                                                               | ✅ Supported                                                                    |
    | **Feishu/Lark**                  | ✅ Supported (internal status pages only)                                      | ❌ Not supported                                                                |
    | **Dingtalk**                     | ✅ Supported (internal status pages only)                                      | ❌ Not supported                                                                |
    | **WeCom**                        | ✅ Supported (internal status pages only)                                      | ❌ Not supported                                                                |
    | **Slack**                        | ✅ Supported (internal status pages only)                                      | ✅ Supported                                                                    |
    | **RSS/Atom**                     | ✅ Supported, compatible with Atlassian history.rss / history.atom link format | ✅ Supported                                                                    |
    | **Multi-language Notifications** | ✅ Natively preserves language preferences                                     | Relies on third-party integration (Localize)                                   |

    <Tip>
      Flashduty offers notification channels better suited for enterprise collaboration. Internal status pages natively support Feishu/Lark, Dingtalk, WeCom, and Slack notifications, while public status pages support email notifications.
    </Tip>
  </Tab>
</Tabs>

***

## Pricing Comparison

***

Atlassian Statuspage is billed as a standalone product, with pricing increasing across tiers based on subscribers, components, team members, and more. Flashduty Status Page is **included in the On-call module at no extra cost**.

| Dimension                  | Flashduty Status Page                                                     | Atlassian Statuspage                                                                      |
| -------------------------- | ------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------- |
| **Pricing Page**           | [flashcat.cloud/flashduty/price](https://flashcat.cloud/flashduty/price/) | [atlassian.com/statuspage/pricing](https://www.atlassian.com/software/statuspage/pricing) |
| **Billing Model**          | **Included in the On-call module**, not sold separately                   | Standalone product, tiered across multiple dimensions                                     |
| **Traffic Limits**         | ✅ **Free**                                                                | Limited by plan                                                                           |
| **Public Page**            | ✅ Free                                                                    | Tiered by subscribers, components, team members, and metrics                              |
| **Private Page**           | ✅ Professional edition                                                    | Tiered by authenticated subscribers                                                       |
| **Component Subscription** | ✅ All editions                                                            | Business and above only                                                                   |
| **Component Grouping**     | ✅ All editions                                                            | Business and above only                                                                   |

### Cost Comparison Example

For a typical scenario requiring a public status page + internal status page, 1,000 subscribers, and 10 components:

| Cost Item                   | Flashduty                        | Atlassian Statuspage                                                   |
| --------------------------- | -------------------------------- | ---------------------------------------------------------------------- |
| **Public Status Page**      | Included in On-call              | Startup plan from \$99/month; 1,000 subscribers requires Business plan |
| **Internal Status Page**    | Included in On-call Professional | Audience-specific is a separate product, starting at \$300/month       |
| **Annual Status Page Cost** | **\$0 (additional)**             | **\~$4,800–$8,400+/year** (Public Business + Audience-specific)        |

<Note>
  The additional cost of Flashduty Status Page is zero -- it's a built-in capability of your On-call subscription. If you're already using Flashduty On-call for incident management, the status page is **ready to use out of the box**.
</Note>

***

## Flashduty Status Page Reliability

***

As a third-party status page service, Flashduty's own reliability is paramount -- you need confidence that when your services go down, the status page stays up.

<CardGroup cols={2}>
  <Card title="Infrastructure" icon="server">
    * **Multi-datacenter active-active**: built on multiple data centers with all stateful components running in active-active mode
    * **Auto-scaling**: supports rapid automatic scaling to handle traffic spikes
    * **Global acceleration**: api.flashcat.cloud enabled with global acceleration for stable access from all regions
  </Card>

  <Card title="Notification Delivery" icon="paper-plane">
    * **Multi-vendor redundancy**: voice, SMS, and email backed by multiple cloud vendors with rapid failover
    * **IM automatic fallback**: failed IM messages automatically fall back to SMS and email
    * **High email deliverability**: professional email infrastructure ensuring subscribers receive timely status updates
  </Card>
</CardGroup>

| Guarantee                    | Commitment                                                       |
| ---------------------------- | ---------------------------------------------------------------- |
| **Feature Availability SLA** | **99.9%**                                                        |
| **Alert Delivery SLA**       | **99.9%** of alerts delivered within 5 minutes                   |
| **SLA Compensation**         | Breached period x per-minute fee x **10x compensation**          |
| **Continuous Monitoring**    | Comprehensive system metrics collection + regular stress testing |

<Note>
  See the [Service Level Agreement (SLA)](/en/compliance/service-sla) for full availability commitments and compensation details.
</Note>

***

## Migrating from Atlassian Statuspage

***

Flashduty CLI supports one-click migration of components, sections, incident history, and email subscribers from Atlassian Statuspage, with `history.rss` and `history.atom` link format compatibility so existing RSS/Atom subscribers need no changes.

<Steps>
  <Step title="Migrate structure and history">
    Use `flashduty statuspage migrate structure` to automatically import components, sections, historical incidents, and notification templates -- this step does not notify subscribers
  </Step>

  <Step title="Verify imported content">
    Check the imported components, sections, and incident history in the Flashduty Console
  </Step>

  <Step title="Migrate email subscribers">
    Use `flashduty statuspage migrate email-subscribers` to import subscribers -- imported subscribers are immediately active
  </Step>

  <Step title="Switch domain and go live">
    Point your custom domain CNAME to Flashduty, confirm everything works, and go live
  </Step>
</Steps>

<Tip>
  For detailed command flags and a complete migration walkthrough, see the migration section in [Get started with Flashduty Status Page](/en/on-call/statuspage/get-started).
</Tip>

***

## Summary

***

<CardGroup cols={3}>
  <Card title="More Comprehensive Features" icon="layer-group">
    Maintenance events, incident subscriptions, component display controls, bulk import/export, native IM notifications, and more **exclusive capabilities** -- with no plan-tier restrictions
  </Card>

  <Card title="Dramatically Lower Price" icon="piggy-bank">
    Status page included in the On-call module, **no separate purchase needed**. Compared to Atlassian Statuspage's thousands of dollars per year in standalone fees, the additional cost is zero
  </Card>

  <Card title="Simpler Migration" icon="arrow-right-arrow-left">
    Flashduty CLI completes component, incident, and subscriber migration in one click, with RSS/Atom link format compatibility -- **zero-friction switch**
  </Card>
</CardGroup>

<Tip>
  If you're already using or planning to use Flashduty On-call, the status page is available as a built-in capability -- no extra investment, no separate purchase, ready out of the box. [Start your free trial now](https://console.flashcat.cloud/).
</Tip>
