Introduction

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title: "Introduction"
description: "Flashduty is positioned as an All-in-One Alert Response Platform for enterprises. We help developers, DevOps engineers, operations teams, and business owners accelerate alert response, improve product experience, and reduce incident losses."
date: "2024-05-11T10:00:00+08:00"
url: "https://docs.flashcat.cloud/en/flashduty/introduction"

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What is Flashduty?

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Flashduty is positioned as an All-in-One Alert Response Platform for enterprises. We help developers, DevOps engineers, operations teams, and business owners accelerate alert response, improve product experience, and reduce incident losses.

Key Features

1. Centralized Alert Management: Supports integration with most monitoring systems, providing a single platform for alert noise reduction, assignment, collaboration, and automation.
2. Never Miss Critical Alerts: Supports flexible schedule and escalation rules, ensures alerts are assigned to the right responders, automatic escalation, multi-channel notification to prevent alert loss.
3. No More Alert Storms: Achieve up to 90% alert noise reduction, handle alert storms and alert flapping scenarios, prevent alert fatigue among developers.
4. Handle Alerts in IM Systems: Process alerts within Feishu/Lark, Dingtalk, WeCom, Slack, and Teams, with synchronized operations across platforms for more efficient collaboration.
5. Incident Response Observability: Establish multi-dimensional analysis metrics for handling efficiency to drive continuous improvement in incident response time.

Why Choose Flashduty?

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1. Experience First: Provides simple and easy-to-use interactions, balancing usability and flexibility.
2. Powerful Features: Rich integrations, highly extensible, API-first approach. Provides solutions for various scenarios.
3. Rapid Iteration: Quick iterations based on real feedback from thousands of enterprise users in the Nightingale open-source community.
4. Cost-Effective: Offers reasonable pricing with premium customer service.

How to Contact Us?

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Scan the QR code to add technical support on WeCom:

Scan the QR code to add business manager on WeCom:

Console Feedback:

Log in to the console and navigate to Support => Feedback in the top right corner to submit your feedback.

Email Us:
contact-us@flashcat.cloud

Try It Now!

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Visit the Console, complete registration and get a 14-day free trial. Start experiencing it now!