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POST
/
channel
/
escalate
/
rule
/
info
Get escalation rule detail
curl --request POST \
  --url 'https://api.flashcat.cloud/channel/escalate/rule/info?app_key=' \
  --header 'Content-Type: application/json' \
  --data '
{
  "channel_id": 1001,
  "rule_id": "6621b23f4a2c5e0012ab34d0"
}
'
{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "data": {
    "account_id": 2451002751131,
    "channel_id": 6193426913131,
    "priority": 0,
    "aggr_window": 0,
    "rule_name": "Default",
    "description": "",
    "layers": [
      {
        "max_times": 1,
        "notify_step": 10,
        "target": {
          "person_ids": [
            3790925372131
          ],
          "by": {
            "follow_preference": true
          },
          "webhooks": null
        },
        "escalate_window": 30,
        "force_escalate": false
      }
    ],
    "time_filters": [],
    "filters": [],
    "status": "enabled",
    "template_id": "6321aad26c12104586a88916",
    "rule_id": "69bd0ce95a238693176c1d66",
    "updated_by": 3790925372131,
    "created_at": 1773997289,
    "updated_at": 1773997289
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.flashcat.cloud/llms.txt

Use this file to discover all available pages before exploring further.

Restrictions

AspectValue
Rate limits1,000 requests/minute; 50 requests/second per account
PermissionsChannels Read (on-call)

Authorizations

app_key
string
query
required

App key issued from the Flashduty console under Account → APP Keys. Required on every public API call. Keep it secret — it grants the same access as the owning account.

Body

application/json
channel_id
integer<int64>
required

Channel the rule belongs to.

rule_id
string
required

Rule ID (MongoDB ObjectID).

Pattern: ^[0-9a-fA-F]{24}$

Response

Success

Success response envelope. On every 2xx response, request_id identifies the call (also mirrored in the Flashcat-Request-Id header) and data holds the endpoint-specific payload. Failure responses use a different shape — see ErrorResponse.

request_id
string
required

Unique ID for this request. Mirrored in the Flashcat-Request-Id response header. Include it when reporting issues.

Example:

"01HK8XQE3Z7JM2NTFQ5YJ8P9R4"

data
object
required

Endpoint-specific payload. See each operation's 200 response schema.