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POST
/
channel
/
escalate
/
rule
/
update
Update escalation rule
curl --request POST \
  --url 'https://api.flashcat.cloud/channel/escalate/rule/update?app_key=' \
  --header 'Content-Type: application/json' \
  --data '
{
  "channel_id": 1001,
  "rule_id": "6621b23f4a2c5e0012ab34d0",
  "template_id": "6621b23f4a2c5e0012ab34d1",
  "rule_name": "Default escalation",
  "layers": [
    {
      "target": {
        "person_ids": [
          42
        ],
        "by": {
          "critical": [
            "voice"
          ],
          "warning": [
            "sms"
          ]
        }
      }
    }
  ]
}
'
{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "data": {}
}

Documentation Index

Fetch the complete documentation index at: https://docs.flashcat.cloud/llms.txt

Use this file to discover all available pages before exploring further.

Restrictions

AspectValue
Rate limits1,000 requests/minute; 50 requests/second per account
PermissionsChannels Manage (on-call)

Authorizations

app_key
string
query
required

App key issued from the Flashduty console under Account → APP Keys. Required on every public API call. Keep it secret — it grants the same access as the owning account.

Body

application/json

Parameters for updating an escalation rule.

channel_id
integer<int64>
required

Channel the rule belongs to.

rule_id
string
required

Escalation rule ID (MongoDB ObjectID).

Pattern: ^[0-9a-fA-F]{24}$
template_id
string
required

Notification template ID (MongoDB ObjectID).

Pattern: ^[0-9a-fA-F]{24}$
rule_name
string
required

Rule name, 1 to 39 characters.

Required string length: 1 - 39
layers
object[]
required

Escalation levels in order. At least one level is required.

priority
integer

Evaluation priority. Lower runs first.

aggr_window
integer

Aggregation window in seconds. 0 disables aggregation.

description
string

Rule description, up to 500 characters.

Maximum string length: 500
time_filters
object[]

Optional recurring time windows during which the rule applies.

filters
object[][]

OR-of-AND filter tree. Outer array is a list of AND groups; the condition passes if any AND group matches. Within each AND group, all conditions must match.

AND group — all conditions in this array must match.

Response

Success

Success response envelope. On every 2xx response, request_id identifies the call (also mirrored in the Flashcat-Request-Id header) and data holds the endpoint-specific payload. Failure responses use a different shape — see ErrorResponse.

request_id
string
required

Unique ID for this request. Mirrored in the Flashcat-Request-Id response header. Include it when reporting issues.

Example:

"01HK8XQE3Z7JM2NTFQ5YJ8P9R4"

data
object
required

Empty response body. The server returns data: null on success.