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Product Suite

Flashduty is a unified observability platform designed for DevOps, SRE, and operations teams, providing end-to-end solutions from monitoring and alerting to incident response.

On-call

Accelerate alert response

RUM

Real user experience monitoring

Monitors

Unified monitoring platform

AI SRE

Autonomous troubleshooting Agent (Beta)

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On-call Alert Management

A unified intelligent alert response platform: reduce noise, schedule, assign, escalate, and notify to help teams respond to and handle production incidents quickly.
  • Intelligent noise reduction: Alert grouping, inhibition, and deduplication to reduce 90% of alert noise
  • Flexible assignment: Multi-level escalation, dynamic routing, and rotation scheduling
  • Multi-channel notifications: Feishu/Lark, Dingtalk, WeCom, Slack, phone calls, SMS
  • Rich integrations: Native support for 100+ monitoring tools and cloud platforms
  • Build 7x24 on-call systems to ensure service availability
  • Aggregate alerts from multiple sources into a unified incident management portal
  • Establish escalation mechanisms to ensure timely response
  • Analyze alert data to continuously improve monitoring quality

Quick Start

Complete your first alert integration in 5 minutes

Product Comparison

Feature comparison with PagerDuty

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RUM User Experience Monitoring

Real User Monitoring helps you understand how real users experience your application and quickly identify and resolve frontend issues.
  • Performance monitoring: Full-chain tracking of page loads, resource loads, and API calls
  • Error tracking: Automatic collection and grouping of JS errors and network errors
  • Session replay: Reproduce user operation paths to quickly replicate issues
  • Custom metrics: Report business-specific metrics to meet personalized needs
  • Monitor core web vitals (LCP, FID, CLS) for web applications
  • Track and analyze frontend errors to improve application stability
  • Analyze user behavior paths to optimize product experience
  • Correlate with backend traces for full-stack observability

Quick Start

Integrate SDK to start monitoring

Performance Analysis

Learn about performance metrics and analysis methods

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Monitors Management

A unified monitoring management platform that aggregates data from multiple sources for full-stack observability.
  • Multi-source aggregation: Unified integration with Prometheus, Zabbix, cloud monitoring, and other data sources
  • Unified view: Cross-platform, cross-region unified monitoring dashboard
  • Intelligent baselines: Automatically calculate alert thresholds based on historical data
  • Synthetic monitoring: Global multi-node active probing of service availability
  • Consolidate disparate monitoring systems into a unified observability portal
  • Build business-level monitoring dashboards to visualize system health
  • Implement proactive monitoring to detect potential issues early
  • Unified monitoring management across clouds and regions

Quick Start

Create your first monitoring task

FAQ

Answers to common questions

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AI SRE Autonomous Troubleshooting

A conversational, autonomous SRE Agent: issue instructions in natural language, and the AI investigates incidents, finds root causes, calls tools, and accumulates reusable operational knowledge. Integrated deeply with Flashduty incident response and IM collaboration.
  • Chat to troubleshoot: the Agent plans, calls tools, and streams its investigation and conclusion
  • Integrated with incident response: spin up a session from an incident or war room with full context
  • Knowledge that compounds: DUTY.md-rooted Knowledge Packs hold long-lived operational context
  • Extensible tooling: Skills, MCP, A2A Agents, and self-hosted Runners
  • Start an investigation from the console or an IM group, visible to the whole team
  • Automatic initial diagnosis posted back to the incident war room
  • Use /insight to review the last 30 days and quantify operational friction
  • Build reusable runbooks and troubleshooting flows
AI SRE is currently in private beta. Pro or higher accounts can apply for free beta access; it will become paid after commercialization starts, and Flashduty will share billing information so you can choose whether to formally activate AI SRE or pause usage. Apply through the AI SRE private beta application form, and see the AI SRE introduction.

Product overview

Learn the full capability map and console navigation

Get started

Create a session and start conversational troubleshooting

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Developers

Integrate Flashduty through Open API and Webhooks for automation and custom development.

Quick Start

Authentication, request specs, error handling

API Catalog

All 291 endpoints organized by module

About Pagination

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Contact Us

Technical Support

Scan to add our WeCom for one-on-one technical supportTechnical Support WeCom

Business Inquiries

Scan to add our business manager on WeComBusiness Manager WeCom

Console Feedback

Sign in to the console and submit feedback in the bottom left corner

Email

support@flashcat.cloud