What is On-Call?
Flashduty On-Call is a unified intelligent alert response platform designed for DevOps, SRE, and operations teams. Through intelligent noise reduction, flexible assignment, and multi-channel notifications, it helps you reduce alert noise by over 90%.On-Call is Flashduty’s core product, serving thousands of enterprises and processing over 1 billion alert events.
Core Capabilities
Intelligent Noise Reduction
Alert grouping, inhibition, and deduplication to reduce 90% of alert noise, allowing teams to focus on truly important issues
Flexible Assignment
Support for multi-level escalation, dynamic routing, and rotation scheduling to ensure alerts reach the right responders
Multi-channel Notifications
Feishu/Lark, Dingtalk, WeCom, Slack, Microsoft Teams, phone calls, SMS, email
Rich Integrations
Native support for 100+ monitoring tools and cloud platforms, complete setup in 5 minutes
Workflow
The Flashduty On-Call workflow is intuitive:Intelligent Noise Reduction
The system automatically performs alert grouping, noise reduction, and label enhancement
Notification Delivery
Responders are notified according to the escalation rule, with multi-level escalation support
Integration Ecosystem
Open Source Monitoring
Open Source Monitoring
Prometheus, Grafana, Zabbix, Nightingale, SkyWalking, ElastAlert…
Cloud Providers
Cloud Providers
Alibaba Cloud, AWS, Tencent Cloud, Huawei Cloud, Volcengine, Azure, Google Cloud…
APM Platforms
APM Platforms
Dynatrace, Datadog, Sentry, Guance, PagerDuty…
Instant Messaging
Instant Messaging
Feishu/Lark, Dingtalk, WeCom, Slack, Microsoft Teams…
Quick Start
Getting Started
Complete the full flow from alert ingestion to phone notification in 10 minutes
Create a Channel
Learn how to create and configure channels to manage team incident response
Notification Delivery
Set up alert notification rules, escalation paths, and responders
On-call Scheduling
Configure schedules, rotation rules, and holiday overrides