Viewing Audit Logs
Configuration path: Platform Management → Audit Log Audit logs are displayed in a table, with each record containing the following information:
| Field | Description |
|---|---|
| Time | When the operation occurred, accurate to the second |
| Username | Name and avatar of the member who performed the operation |
| Event Name | The specific type of operation, such as creating a channel, modifying an escalation rule, etc. |
| Event ID | Unique request identifier for the operation, useful for troubleshooting |
| Source IP | Client IP address that initiated the operation |
Filtering and Searching
Audit logs provide multiple filtering criteria to help you quickly locate target operations:
| Filter | Description |
|---|---|
| Time Range | Select the query time interval; defaults to showing the last 7 days of logs |
| User | Filter by operator, supports searching by member name or email |
| Event | Filter by event type, supports multi-select and keyword search |
| Event ID | Enter an event ID to precisely match a specific operation record |
Pagination
Audit logs display 10 records per page. Use the pagination buttons at the bottom of the page to browse more records. The current page number and total pages are shown at the bottom.
The audit log retention period depends on your subscription plan. Contact support to upgrade if you need a longer retention period.
FAQ
Can audit logs be exported?
Can audit logs be exported?
The console does not currently support direct export of audit logs. Please contact technical support if you need to export logs.
What operations are recorded in audit logs?
What operations are recorded in audit logs?
Audit logs record all write operations performed through the console or API within your account, including creating, modifying, and deleting resources, as well as member management and permission changes. Read-only operations (such as viewing pages) are not recorded.