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POST
/
incident
/
info
Get incident detail
curl --request POST \
  --url 'https://api.flashcat.cloud/incident/info?app_key=' \
  --header 'Content-Type: application/json' \
  --data '
{
  "incident_id": "69da451ef77b1b51f40e83ee"
}
'
{
  "request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
  "data": {
    "incident_id": "69da451ef77b1b51f40e83ee",
    "account_id": 2451002751131,
    "channel_id": 2551105804131,
    "integration_id": 2490562293131,
    "integration_ids": [
      2490562293131
    ],
    "integration_types": [
      "monit.alert"
    ],
    "dedup_key": "100128:prom-10.99.1.107:A:1579244238440766834:anydata",
    "equals_md5": "",
    "start_time": 1775912219,
    "end_time": 0,
    "last_time": 1775969819,
    "ack_time": 0,
    "close_time": 0,
    "creator_id": 0,
    "closer_id": 0,
    "owner_id": 0,
    "incident_status": "Critical",
    "incident_severity": "Critical",
    "progress": "Triggered",
    "title": "CPU usage high - web-server-01",
    "description": "",
    "ai_summary": "",
    "impact": "",
    "root_cause": "",
    "resolution": "",
    "num": "0E83EE",
    "frequency": "frequent",
    "created_at": 1775912222,
    "updated_at": 1775972145,
    "snoozed_before": 0,
    "group_method": "n",
    "ever_muted": false,
    "labels": {
      "check": "cpu_usage_high",
      "resource": "web-server-01",
      "env": "production"
    },
    "fields": {},
    "assigned_to": {
      "person_ids": [
        2476444212131
      ],
      "escalate_rule_id": "000000000000000000000000",
      "layer_idx": 0,
      "type": "assign",
      "assigned_at": 1775972128,
      "id": "MvQfH9Dc8eNS8k79jmrWn6",
      "escalate_rule_name": ""
    },
    "alert_cnt": 1,
    "active_alert_cnt": 1,
    "alert_event_cnt": 17,
    "responders": [
      {
        "person_id": 2476444212131,
        "assigned_at": 1775972128,
        "acknowledged_at": 0
      }
    ],
    "account_name": "",
    "account_locale": "",
    "account_time_zone": "",
    "channel_name": "Ops Channel",
    "channel_status": "enabled",
    "detail_url": "https://app.flashcat.cloud/incident/detail/69da451ef77b1b51f40e83ee",
    "silence_url": "https://app.flashcat.cloud/channel/detail/2551105804131?tab=alertSuppression&fromIncidentId=69da451ef77b1b51f40e83ee",
    "integration_type": "monit.alert",
    "post_mortem_id": "",
    "images": null,
    "manual_overrides": [
      "title"
    ]
  }
}

Documentation Index

Fetch the complete documentation index at: https://docs.flashcat.cloud/llms.txt

Use this file to discover all available pages before exploring further.

Restrictions

AspectValue
Rate limits1,000 requests/minute; 50 requests/second per account
PermissionsIncidents Read (on-call)

Authorizations

app_key
string
query
required

App key issued from the Flashduty console under Account → APP Keys. Required on every public API call. Keep it secret — it grants the same access as the owning account.

Body

application/json

Lookup parameters for a single incident.

incident_id
string
required

Incident ID (MongoDB ObjectID).

Pattern: ^[0-9a-fA-F]{24}$

Response

Success

Success response envelope. On every 2xx response, request_id identifies the call (also mirrored in the Flashcat-Request-Id header) and data holds the endpoint-specific payload. Failure responses use a different shape — see ErrorResponse.

request_id
string
required

Unique ID for this request. Mirrored in the Flashcat-Request-Id response header. Include it when reporting issues.

Example:

"01HK8XQE3Z7JM2NTFQ5YJ8P9R4"

data
object
required

Detailed incident record.