Documentation Index
Fetch the complete documentation index at: https://docs.flashcat.cloud/llms.txt
Use this file to discover all available pages before exploring further.
Introduction
A status page is a critical bridge for building service transparency and trust between businesses and their users. When service disruptions or planned maintenance occur, a clear, timely, and subscribable status page significantly reduces customer anxiety, cuts down on support tickets, and demonstrates professional incident communication. Flashduty Status Page and Atlassian Statuspage are two leading status page products, but they have a fundamentally different positioning:
Flashduty Status Page
Part of the incident response system — status pages, subscriptions, incidents, maintenance, historical statistics, and internal notifications tightly integrated, included in the On-call module at no extra cost
Atlassian Statuspage
A standalone status communication page — feature-rich but billed as a separate product, with full capabilities requiring higher-tier plans
Why Choose a Third-Party Status Page?
Before evaluating specific products, there’s a more fundamental question to answer: should you build your own status page or use a third-party service?
The risks of building your own
The risks of building your own
The biggest problem with a self-built status page is that it shares infrastructure with your business services. When your services go down, your self-built status page is likely to go down with them — precisely when you need it most.Additionally, building your own means:
- Implementing subscription notifications, email delivery, and availability statistics from scratch
- Ongoing engineering effort for maintenance and iteration
- Difficulty ensuring email deliverability and notification timeliness
The advantages of a third-party service
The advantages of a third-party service
A professional third-party status page runs on infrastructure independent from your business, ensuring it stays up even when your services are down. This is the core value of a status page — remaining available during outages.Third-party services also provide:
- Out-of-the-box subscription management, push notifications, and availability statistics
- Professional email delivery infrastructure and multi-channel notifications
- Continuous feature iteration with no maintenance burden on your team
Product Feature Comparison
Status Page Types
| Core Capability | Flashduty | Atlassian Statuspage |
|---|---|---|
| Public Status Page | ✅ Supported | ✅ Supported |
| Internal Status Page | ✅ Built-in with IM channel notifications | Private and Audience-specific pages billed under separate models; Audience-specific is a separate product line |
| Unified Management | ✅ Single product | ❌ Different page types billed and managed separately |
Detailed Feature Comparison
- Incident Management
- Subscription Management
- Display & Customization
- Notification Channels
| Feature | Flashduty | Atlassian Statuspage |
|---|---|---|
| Incident Publishing | ✅ Create incidents, update timelines, notify subscribers | ✅ Supported |
| Maintenance Events | ✅ Schedule start/end times with auto-progression and manual override; maintenance excluded from uptime calculation, ideal for separating outages from planned maintenance | ❌ Not supported |
| Backfill Incidents | ✅ Backfill incidents included in event history and availability statistics, with impact periods calculated from component status changes in the timeline — complete closed loop for historical records and availability tracking | ✅ Supports backfill incidents, but with limited integration between backfill and availability statistics |
| Incident Templates | ✅ Supported | ✅ Supported |
| Component Status Linking | ✅ Supported | ✅ Supported |
Pricing Comparison
Atlassian Statuspage is billed as a standalone product, with pricing increasing across tiers based on subscribers, components, team members, and more. Flashduty Status Page is included in the On-call module at no extra cost.
| Dimension | Flashduty Status Page | Atlassian Statuspage |
|---|---|---|
| Pricing Page | flashcat.cloud/flashduty/price | atlassian.com/statuspage/pricing |
| Billing Model | Included in the On-call module, not sold separately | Standalone product, tiered across multiple dimensions |
| Traffic Limits | ✅ Free | Limited by plan |
| Public Page | ✅ Free | Tiered by subscribers, components, team members, and metrics |
| Private Page | ✅ Professional edition | Tiered by authenticated subscribers |
| Component Subscription | ✅ All editions | Business and above only |
| Component Grouping | ✅ All editions | Business and above only |
Cost Comparison Example
For a typical scenario requiring a public status page + internal status page, 1,000 subscribers, and 10 components:| Cost Item | Flashduty | Atlassian Statuspage |
|---|---|---|
| Public Status Page | Included in On-call | Startup plan from $99/month; 1,000 subscribers requires Business plan |
| Internal Status Page | Included in On-call Professional | Audience-specific is a separate product, starting at $300/month |
| Annual Status Page Cost | $0 (additional) | ~8,400+/year (Public Business + Audience-specific) |
The additional cost of Flashduty Status Page is zero — it’s a built-in capability of your On-call subscription. If you’re already using Flashduty On-call for incident management, the status page is ready to use out of the box.
Flashduty Status Page Reliability
As a third-party status page service, Flashduty’s own reliability is paramount — you need confidence that when your services go down, the status page stays up.
Infrastructure
- Multi-datacenter active-active: built on multiple data centers with all stateful components running in active-active mode
- Auto-scaling: supports rapid automatic scaling to handle traffic spikes
- Global acceleration: api.flashcat.cloud enabled with global acceleration for stable access from all regions
Notification Delivery
- Multi-vendor redundancy: voice, SMS, and email backed by multiple cloud vendors with rapid failover
- IM automatic fallback: failed IM messages automatically fall back to SMS and email
- High email deliverability: professional email infrastructure ensuring subscribers receive timely status updates
| Guarantee | Commitment |
|---|---|
| Feature Availability SLA | 99.9% |
| Alert Delivery SLA | 99.9% of alerts delivered within 5 minutes |
| SLA Compensation | Breached period x per-minute fee x 10x compensation |
| Continuous Monitoring | Comprehensive system metrics collection + regular stress testing |
See the Service Level Agreement (SLA) for full availability commitments and compensation details.
Migrating from Atlassian Statuspage
Flashduty CLI supports one-click migration of components, sections, incident history, and email subscribers from Atlassian Statuspage, with
history.rss and history.atom link format compatibility so existing RSS/Atom subscribers need no changes.
Migrate structure and history
Use
flashduty statuspage migrate structure to automatically import components, sections, historical incidents, and notification templates — this step does not notify subscribersVerify imported content
Check the imported components, sections, and incident history in the Flashduty Console
Migrate email subscribers
Use
flashduty statuspage migrate email-subscribers to import subscribers — imported subscribers are immediately activeSummary
More Comprehensive Features
Maintenance events, incident subscriptions, component display controls, bulk import/export, native IM notifications, and more exclusive capabilities — with no plan-tier restrictions
Dramatically Lower Price
Status page included in the On-call module, no separate purchase needed. Compared to Atlassian Statuspage’s thousands of dollars per year in standalone fees, the additional cost is zero
Simpler Migration
Flashduty CLI completes component, incident, and subscriber migration in one click, with RSS/Atom link format compatibility — zero-friction switch