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Microsoft Teams integration is currently in Beta stage. The following steps must be completed by a Microsoft Teams administrator.

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1. Install and Update App

1

Download App

Download FlashdutyBot-v1.0.3.zip to your local machine.
2

Install App

Go to Microsoft Teams, navigate to +Apps → Manage your apps → Upload an app → Upload an app to your org’s app catalog, then upload the app package FlashdutyBot.zip.2025-09-18-13-48-04
3

Configure App Visibility

Go to Microsoft Teams Admin Center, find the Flashduty On-call app, adjust app visibility to everyone or your specified scope.
If the app status shows “Blocked”, please wait a moment and refresh the page or modify manually.
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4

Verify Installation

Wait a few minutes, organization members can find this app in +Apps → Built for your org.2025-09-18-17-05-37

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Update App

If your installed app version is lower than 1.0.3, please follow the process below to update.
1

Enter Admin Center

Go to Microsoft Teams Admin Center, find and enter the Flashduty app details page.2025-09-18-13-50-41
2

Upload New Version

Upload the new FlashdutyBot.zip.2025-09-18-13-51-56
3

Wait for Update

Wait for the app version to update in the client (may take tens of minutes).2025-09-18-13-52-56
1

Find App

Find the Flashduty On-call app in the app marketplace.
If app not found, please contact your Microsoft Teams organization administrator.
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2

Add to Team

Add the app to the target Team.
This step must select the target Team’s General Channel, otherwise incidents cannot be sent to the Team.
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3

Send Link Command

In the Team, @Flashduty and send command linkTeam {ID}, then click Link Now.2025-09-18-13-55-05
1

Find App

Find the Flashduty On-call app in the app marketplace.
If app not found, please contact your Microsoft Teams organization administrator.
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2

Add to Chat

Add the app to the target Chat.2025-09-18-17-14-23
3

Send Link Command

In the Chat, @Flashduty and send command linkChat {ID} {ChatName}, then click Link Now.2025-09-18-13-56-17
1

Find App

Find the Flashduty On-call app in the app marketplace.
If app not found, please contact your Microsoft Teams organization administrator.
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2

Open App

Click Open App.2025-09-18-13-56-55
3

Send Link Command

Copy and send command linkUser {} to the chat, then click Link Now.2025-09-18-13-57-13

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5. FAQ

Go to Integration Center → Instant Messaging → Microsoft Teams, check if teams and users have been successfully linked.
Go to Integration Center → Instant Messaging → Microsoft Teams, view in Linked Teams and Linked Users.