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Sync AWS CloudWatch alert events to Flashduty via webhook to achieve automated alert noise reduction.

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In Flashduty

You can obtain an integration push URL through either of these two methods:

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Using Private Integration

Choose this method when you don’t need to route alert events to different channels. It’s simpler.

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Using Shared Integration

Choose this method when you need to route alerts to different channels based on the alert event’s payload information.

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In AWS CloudWatch

  1. Log in to your AWS Console, search for Simple Notification Service product and enter its console
  2. Go to the Topics page, click the Create topic button to start creating a topic
  3. Select Standard for Type, enter Flashduty as the name
  4. Click the Create Topic button to complete topic creation
  5. Go to the Subscriptions page, click the Create subscription button to create a subscription for the topic
  6. Select Flashduty for Topic ARN, choose HTTPS for Protocol, enter the integration push URL for Endpoint (enter the integration name on the current page, the URL will be generated after saving)
  7. Click the Create subscription button to complete subscription creation
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  1. Return to the Subscriptions page. When the subscription status shows Confirmed, the subscription URL verification is successful; otherwise, please contact Flashduty
  2. Search for the CloudWatch product and enter its console
  3. Go to the All alarms page, choose to create or edit existing alarm policies
  4. For the Notification step, select Flashduty as the SNS topic for all three states: In alarm, OK, and Insufficient data, as shown below:
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  1. Return to the integration list. If the latest event time is displayed, the configuration is successful and events are being received
  2. Complete

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Status Mapping

All CloudWatch metric alarms correspond to Flashduty “warning” severity level alerts.