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Sync Volcengine Cloud Monitor Event Center alert events to Flashduty via webhook for automated alert noise reduction.

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In Flashduty

You can obtain an integration push URL through either of these two methods:

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Using Private Integration

Choose this method when you don’t need to route alert events to different channels - it’s simpler.

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Using Shared Integration

Choose this method when you need to route alerts to different channels based on the alert event’s payload information.

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In Volcengine

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I. Volcengine Cloud Monitor Event Center Alert Push Configuration

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Step 1: Create Flashduty Alert Channel

  1. Log in to your Volcengine console, search for Cloud Monitor product, and enter the corresponding product console
  2. Select Notification Groups=>Callback from the left navigation bar
  3. Click Create Callback URL
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  1. Fill in the information on the edit page, enter Flashduty_Event as the callback URL name
  2. Select General Callback URL as the callback URL type
  3. Enter the integration push URL (enter the integration name on the current page, save to generate the URL)
  4. Click Confirm to complete the creation (connectivity testing is not supported; even if the test shows connectivity failure, it won’t affect alert reception)
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Step 2: Configure Event Rules

  1. Select Event Center=>Event Rules from the left navigation bar
  2. Create or edit existing event rules (configure rules as needed, skipped here)
  3. On the rule editing page, check Alert Callback under delivery channels, and select the Flashduty_Event channel created in Step 1 from the alert callback dropdown
  4. After completing other configurations, click Confirm to finish
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II. Status Mapping

Volcengine Cloud MonitorFlashdutyStatus
CriticalCriticalCritical
WarningWarningWarning
NoticeInfoInfo