Skip to main content
Sync Dynatrace alert events to Flashduty via webhook to achieve automated alert noise reduction.

​
In Flashduty

You can obtain an integration push URL through either of these two methods:

​
Using Private Integration

Choose this simpler option when you don’t need to route alert events to different channels.

​
Using Shared Integration

Choose this option when you need to route alerts to different channels based on the alert event’s payload information.

​
In Dynatrace

​
I. Dynatrace Alert Push Configuration

  1. Log in to your Dynatrace console
  2. Select Apps in the left navigation bar and find Settings in the Manage area
drawing
  1. Find Integration and select Problem notifications
drawing
  1. Click Add notification
drawing
  1. Under Notification type, select Custom Integration
  2. Fill in Display name with Flashduty
  3. In Webhook URL, enter the integration push URL (generated after saving the integration name on the current page)
  4. Keep Call webhook if problem is closed enabled
drawing
  1. Under Custom payload, enter the following content:
{
    "State":"{State}",
    "PID":"{PID}",
    "ProblemTitle":"{ProblemTitle}",
    "ProblemImpact":"{ProblemImpact}",
    "ProblemDetails":"{ProblemDetailsText}",
    "ProblemURL":"{ProblemURL}",
    "ProblemSeverity":"{ProblemSeverity}",
    "ImpactedEntityNames":"{ImpactedEntityNames}",
    "Tags":"{Tags}"
}
drawing
  1. Click Save changes to complete the setup

​
II. Status Mapping

DynatraceFlashdutyStatus
AVAILABILITYCriticalcritical
ERRORWarningwarning
PERFORMANCEInfoinfo
RESOURCE_CONTENTIONInfoinfo
CUSTOM_ALERTInfoinfo