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Sync Ucloud CloudWatch alert events to Flashduty via webhook for automated alert noise reduction.

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In Flashduty

You can obtain an integration push URL through either of these two methods:

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Using Private Integration

Choose this method when you don’t need to route alert events to different channels - it’s simpler.

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Using Shared Integration

Choose this method when you need to route alerts to different channels based on the alert event payload.

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In Ucloud

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Step 1: Configure Notice Template

  1. Login to your Ucloud console, search for CloudWatch product, and enter the corresponding product console.
  2. In the menu, select Notice Management, and go to the Contact Template page.
  3. Create or edit a notification template, check Webhook on the template page.
  4. Select English for Callback Language, and enter the push URL for the alert integration in the input box.
  5. Enter Flashduty or another name for the template name.
  6. Configure other options as needed.
  7. Click Submit to complete the configuration.
2026-02-05-14-16-00

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Step 2: Configure Alert Policy

  1. Login to your Ucloud console, search for CloudWatch product, and enter the corresponding product console.
  2. In the menu, select Alarm Management, and go to the Alarm Policy page.
  3. Create or edit an alert policy, find the Notification Settings on the policy configuration page, and select the notification template created in Step 1.
  4. Configure other options as needed.
  5. Click Submit to complete the configuration.

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Severity Mapping

Currently, all Ucloud CloudWatch alert events pushed to Flashduty have a severity of Warning. You can customize the severity through Alert Processing Pipeline.