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Sync Volcengine RTC alert events to Flashduty via webhook for automated alert noise reduction.

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In Flashduty

You can obtain an integration push URL through either of these two methods:

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Using Private Integration

Choose this method when you don’t need to route alert events to different channels - it’s simpler.

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Using Shared Integration

Choose this method when you need to route alerts to different channels based on the alert event payload.

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In Volcengine

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Configure Alert Rules

  1. Login to your Volcengine console, find RTC, and enter the corresponding product console.
  2. In the left menu, select Monitor->Alert Notifications, and go to the Alert Rules page.
  3. Create or edit an alert rule, check Alert Callback on the rule page and fill in the push URL for the alert integration.
  4. Configure other options as needed.
  5. Click Confirm to complete the configuration.
2026-02-05-17-32-39

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Status Mapping

Volcengine RTCFlashdutyStatus
CriticalCriticalCritical
WarningWarningWarning
NoticeInfoInfo
You can customize the severity through Alert Processing Pipeline.