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In Flashduty On-call

You can obtain an integration push URL through either of these two methods:

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Using private integration

Choose this method when you don’t need to route alert events to different channels — it’s simpler.
  1. Go to the Flashduty console, select Channel, and enter a channel’s details page
  2. Select the Integrations tab, click Add Integration to enter the integration page
  3. Choose Alibaba Cloud Monitor Prometheus integration and click Save to generate a card
  4. Click the generated card to view the Push URL, copy it for later use

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Using shared integration

Choose this method when you need to route alerts to different channels based on the alert event payload.
  1. Go to the Flashduty console, select Integration Center => Alert Events to enter the integration selection page
  2. Select Alibaba Cloud Monitor Prometheus integration:
    • Integration Name: Define a name for this integration
  3. Configure the default route and select the corresponding channel (after creation, go to Route to configure more routing rules)
  4. Click Save and copy the newly generated Push URL for later use

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In Alibaba Cloud

1

Create a custom webhook

  1. Log in to the Alibaba Cloud console, search for Cloud Monitor, and enter the corresponding console
  2. In the left menu, select Prometheus Monitoring → Notification Objects, and create or edit a Custom Webhook
  3. Enter Flashduty for both the name and identifier, and enter the integration push URL in the URL field
  4. In Headers, set Header Key to Content-Type and Header Value to application/json
  5. Select POST for Method and JSON for Data Format
  6. Click OK to complete
2

Configure alert rules

  1. In the left menu, select Prometheus Monitoring → Alert Rules, and create or edit an alert rule
  2. In the Notification Mode section, select Simple Mode
  3. For Notification Object, select the custom webhook created in the previous step
  4. Click OK to complete
3

Verify integration

Go back to the Flashduty console integration list page. If the latest event time is displayed, the configuration is successful and events are being received.

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Severity mapping

Alibaba Cloud Prometheus to Flashduty severity mapping:
Alibaba Cloud MonitorFlashdutyStatus
CriticalCriticalCritical
ErrorCriticalCritical
WarningWarningWarning
NormalInfoInfo