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Sync Alibaba Cloud Monitor alert events to Flashduty via webhook for automated alert noise reduction.

In Flashduty


You can obtain an integration push URL through either of these two methods:

Using Private Integration

Choose this simpler option when you don’t need to route alert events to different channels.

Using Shared Integration

Choose this option when you need to route alerts to different channels based on the alert event’s payload information.

In Alibaba Cloud Monitor


Choose one of the following two methods: Method 1: Rule-based Configuration
  1. Log in to your Alibaba Cloud Console and select Cloud Monitor
  2. Go to Alert Service -> Alert Rules page, select a rule, and click the Modify button to edit the rule content
  3. As shown in the image, under Advanced Settings, enter the integration push URL as the callback address
  4. Click Confirm to submit the update
drawing
  1. Repeat these steps for all alert rules you want to sync
  2. Return to the integration list; if the latest event time is displayed, the configuration is successful and events are being received
  3. Complete
Method 2: Contact-based Configuration
  1. Log in to your Alibaba Cloud Console and select Cloud Monitor
  2. Go to Alert Service -> Alert Contacts page and select a contact to modify
  3. As shown in the image, enter the integration push URL under Webhook
  4. Click Confirm to submit the update
drawing
  1. Repeat these steps for all contacts you want to sync events for
  2. Return to the integration list; if the latest event time is displayed, the configuration is successful and events are being received
  3. Complete

Status Mapping


Severity level mapping from Alibaba Cloud Monitor to Flashduty:
Alibaba Cloud MonitorFlashdutyStatus
CRITICALCriticalCritical
WARNWarningWarning
INFOInfoInfo
NODATAInfoInfo