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Sync Guance monitoring alert events to Flashduty via webhook for automated alert noise reduction.

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In Flashduty

You can obtain an integration push URL through either of these two methods:

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Using Dedicated Integration

Choose this simpler option when you don’t need to route alert events to different channels.

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Using Shared Integration

Choose this option when you need to route alerts to different channels based on the alert event’s payload information.

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In Guance

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I. Alert Push Configuration

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Step 1: Create Notification Object

  1. Log in to your Guance console, select Notification Targets under Monitoring
  2. Click Create and select Webhook
  3. Fill in the name as Flashduty and enter the alert integration’s push URL in the Webhook URL field
  4. Configure other options as needed and click Confirm to complete
drawing

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Step 2: Create Alert Strategies

  1. Log in to your Guance console, select Alert Strategies under Monitoring
  2. Create new or modify existing alert policies on the Alert Strategies page
  3. In the notification configuration section of the alert strategies editing page, select severity and choose Flashduty created in Step 1 as the Notification Tragets
  4. Configure other options as needed and click Save to complete
drawing

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II. Status Mapping

GuanceFlashdutyStatus
CriticalCriticalCritical
ErrorWarningWarning
WarningWarningWarning
InfoInfoInfo
Data MissingInfoInfo