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Sync Skywalking alert events to Flashduty via webhook for automated alert noise reduction.

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In Flashduty

You can obtain an integration push URL through either of these two methods:

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Using Private Integration

Choose this method when you don’t need to route alert events to different channels. It’s simpler and recommended.

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Using Shared Integration

Choose this method when you need to route alerts to different channels based on the alert event’s payload information.

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In Skywalking

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I. Modify Skywalking Service Configuration File

  1. Log in to the Skywalking server
  2. Locate the Skywalking configuration file ./config/alarm-settings.yml
  3. Add level tags to the alert rules
# Tags are supported in v8.6.0+ versions only, can be omitted for other versions
# level values: Critical, Warning, Info
# Case sensitive
rules:
    endpoint_relation_resp_time_rule:
        expression: sum(endpoint_relation_resp_time > 1000) >= 2
        period: 10
        message: Response time of endpoint relation {name} is more than 1000ms in 2 minutes of last 10 minutes
        tags:
            level: Warning
  1. Add the Flashduty webhook URL
# Add at the bottom of the configuration file
# For v8.8.0 ~ v9.5.0
webhooks:
    - url: https://api.flashcat.cloud/event/push/alert/skywalking?integration_key=18c7f1551df55fa28a1a87f0846d9d1e131

# For v10.0.0
hooks:
  webhook:
    default:
      is-default: true
      urls:
        - https://api.flashcat.cloud/event/push/alert/skywalking?integration_key=18c7f1551df55fa28a1a87f0846d9d1e131
  1. After editing, save and restart the Skywalking service to apply the configuration

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II. Status Mapping

SkywalkingFlashdutyStatus
CriticalCriticalCritical
WarningWarningWarning
InfoInfoInfo
Others or EmptyInfoInfo