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  1. Alerts integration
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  1. Alerts integration

AWS EventBridge Integration

Sync AWS EventBridge alert events to Flashduty via webhook for automated alert noise reduction.

In Flashduty


You can obtain an integration push URL through either of these two methods:

Using Private Integration

Choose this simpler option when you don't need to route alert events to different channels.

Expand
  1. Go to the Flashduty console, select Channel, and enter a channel's details page
  2. Select the Integrations tab, click Add Integration to enter the integration page
  3. Choose AWS EventBridge integration and click Save to generate a card
  4. Click the generated card to view the push URL, copy it for later use, and you're done

Using Shared Integration

Choose this option when you need to route alerts to different channels based on the alert event payload.

Expand
  1. Go to the Flashduty console, select Integration Center=>Alert Events to enter the integration selection page
  2. Select AWS EventBridge integration:
    • Integration Name: Define a name for this integration
  3. Configure the default route and select the corresponding channel (after the integration is created, you can go to Route to configure more routing rules)
  4. Click Save and copy the newly generated push URL for later use
  5. Done

In AWS EventBridge


I. AWS EventBridge Alert Push Configuration

Step 1: Create Connection in API destinations

  1. Log in to your AWS Console, search for Amazon EventBridge product, and enter the corresponding product console
  2. Select Integration=>API destinations from the left navigation bar
  3. Click Connections, then click Create connection
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  1. In the Connection details section, enter FlashDuty for Connection name
  2. In the Authorization section, select Other for Destination type
  3. Select API Key for Authorization type
  4. Enter FlashDuty for API key name, and enter the integration_key from the integration push URL for Value
  5. Click Create to save
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Step 2: Create API destination

  1. Return to the API destinations interface and click Create API destination
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  1. Fill in the information in the API destination detail editing interface, enter FlashDuty for Name
  2. Enter the integration push URL for API destination endpoint
  3. Select POST for HTTP method
  4. Select Use an existing connection for Connection type and choose the FlashDuty Connection added in Step 1
  5. Click Create to save
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Step 3: Use the API destination created in Step 2 in EventBridge Rules

  1. Log in to your AWS Console, search for Amazon EventBridge product, and enter the corresponding product console
  2. Select Buses=>Rules from the left navigation bar, create or edit existing rules
  3. Other configurations are omitted here
  4. For Target types, select EventBridge API destination as the target type
  5. Under API destination, select Use an existing API destination and choose the FlashDuty API destination created in Step 2 from the dropdown
  6. Click Next, configure as needed, and save
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II. Status Mapping

  1. Since AWS EventBridge events don't have severity levels, all events pushed to FlashDuty will have a Warning severity
  2. AWS EventBridge events only have triggers without recovery states, so events received by FlashDuty won't automatically associate with recovery

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