Integrate Microsoft Teams as a third-party application to receive and respond to alerts within Microsoft Teams.I. Install the Application#
Microsoft Teams integration is currently in Beta. Before connecting, you need to complete the following steps:These steps must be completed by a Microsoft Teams administrator
1. Download the Application Package#
2. Upload the Application Package#
Go to Microsoft Teams, navigate to [+Apps] - [Manage your apps] - [Upload an app] - [Upload an app to your org's app catalog] and upload the FlashDutyBot.zip packageGo to Microsoft Teams Admin Center, locate the FlashDuty app, and set the app visibility to everyone (or your custom scope)If the app status shows [Blocked], please wait a moment and refresh the page or modify it manually
4. Verify Installation#
Wait a few minutes, and organization members should be able to find the app under [+Apps] - [Built for your org]II. Associate Teams#
1. Add FlashDuty App to Target Team#
1.1 Find the FlashDuty App#
If the app is not available, please contact your Microsoft Teams organization administrator
1.2 Add to Target Team#
Note: You must select the General Channel of the target Team, otherwise incidents cannot be sent to the Team
2. Send Association Command#
@FlashDuty and send linkTeam {ID} to the added Team, then click Associate NowIII. Associate Users#
1. Add FlashDuty App#
1.1 Find the FlashDuty App#
If the app is not available, please contact your Microsoft Teams organization administrator
Note: You must select the General Channel of the target Team, otherwise incidents cannot be sent to the Team
2. Send Association Command#
Copy the command: linkUser {} and send it to the chat, then click Associate NowCommon Issues#
Team or individual not receiving messages
Please check if the team and users are successfully associated in Integration Center => Instant Messaging => Microsoft TeamsHow to view associated teams and users
Please check in Integration Center => Instant Messaging => Microsoft Teams under Associated Teams and Associated UsersHow to remove team and user associations
Currently not supported 
