Integrate Microsoft Teams as a third-party application to receive and respond to alerts within Microsoft Teams.I. Install/Update Application#
Microsoft Teams integration is currently in Beta. Before associating, you need to complete the following operations:These steps must be completed by a Microsoft Teams administrator
1. Download Application#
2. Install Application#
Go to Microsoft Teams, navigate to [+Apps] - [Manage your apps] - [Upload an app] - [Upload an app to your org's app catalog] and upload the FlashDutyBot.zip packageGo to Microsoft Teams Admin Center, find the FlashDuty application, and adjust the application visibility to everyone (or your custom scope)If the application status shows [Blocked], please wait a moment and refresh the page or modify it manually
Check if Installation is Successful#
Wait a few minutes, and organization members can find this application integration under [+Apps] - [Built for your org]3. Update Application#
If you have installed an application version lower than 1.0.3, please follow the steps below to update
II. Associate Teams#
1. Add FlashDuty Application to Target Team#
1.1 Find the FlashDuty Application#
If there is no application, please contact your Microsoft Teams organization administrator1.2 Add to Target Team#
Note: This step must select the General Channel of the target Team, otherwise incidents cannot be sent to the Team
2. Send Association Command#
@FlashDuty and send linkTeam {ID} to the added Team, then click Associate NowIII. Associate Chats#
1. Add FlashDuty Application to Target Chat#
1.1 Find the FlashDuty Application#
If there is no application, please contact your Microsoft Teams organization administrator1.2 Add to Target Chat#
2. Send Association Command#
@FlashDuty and send linkChat {ID} {ChatName} to the added Team, then click Associate NowIV. Associate Users#
1. Add FlashDuty Application#
1.1 Find the FlashDuty Application#
If there is no application, please contact your Microsoft Teams organization administrator1.2 Click to Open Application#
2. Send Association Command#
Copy the command: linkUser {} and send it to the chat, then click Associate NowCommon Issues#
Team or individual not receiving messages
Please check if the teams and users are successfully associated in Integration Center => Instant Messaging => Microsoft TeamsHow to view associated teams and users
Please check in Integration Center => Instant Messaging => Microsoft Teams under Associated Teams and Associated UsersHow to cancel associated teams and users
Currently not supported 
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