SolarWinds Alert Events

Sync SolarWinds alert events to Flashduty via webhook for automated alert noise reduction.

In SolarWinds

I. SolarWinds Alert Push Configuration

Step 1: Configure FlashDuty Alert Channel

Prerequisites

SolarWinds has five types of alerts (Anomaly, Entity, Event, Log, Metric Group), each requiring a different alert channel, so five alert channels need to be created

When creating Webhook channels, it's recommended to name them using the format: Type_FlashDuty, for example: Anomaly_FlashDuty

When selecting Select Custom Body Template Based On The Alert Types, the system will generate a default HTTP POST Body. Please do not modify the generated template content

Getting Started

Find Settings in the left navigation bar, select Notification Services and click Webhook to enter the new alert channel page

Click CREATE CONFIGURATION to create the corresponding alert channel

Select POST for Method, name it according to the prerequisites, e.g., Anomaly_FlashDuty

Fill in the integration push URL in Destination URL (enter the integration name on the current page, save to generate the URL)

Select application/json for Content Type

Choose the type you need to create in Select Custom Body Template Based On The Alert Types, e.g., Anomaly Based Alert

Leave HTTP POST Body unchanged, use the system-generated default

Click CREATE to save after configuration

10.

Repeat the above steps to create other types of Webhook channels as needed

Step 2: Use the Alert Channel Created in Step 1 in Alert Policies

Find Alerts in the left navigation bar, select Alert Settings

Create or edit existing policies (configure alert rules as needed, alert rule configuration is omitted here)

In the Actions section of the policy configuration page, select Webhook for Services

Select the Anomaly_FlashDuty channel created in Step 1 for Configuration

Keep Send an additional notification when the Alert is cleared enabled

Click Save after completing other configurations

II. Status Mapping

SolarWinds	Flashduty	Status
Critical	Critical	Critical
Warning	Warning	Warning
Info	Info	Info

SolarWinds Alert Events Integration

In Flashduty

Using Private Integration

Using Shared Integration

In SolarWinds

I. SolarWinds Alert Push Configuration

Step 1: Configure FlashDuty Alert Channel

Step 2: Use the Alert Channel Created in Step 1 in Alert Policies

II. Status Mapping

SolarWinds Alert Events Integration

In Flashduty#

Using Private Integration#

Using Shared Integration#

In SolarWinds#

I. SolarWinds Alert Push Configuration#

Step 1: Configure FlashDuty Alert Channel#

Step 2: Use the Alert Channel Created in Step 1 in Alert Policies#

II. Status Mapping#

In Flashduty

Using Private Integration

Using Shared Integration

In SolarWinds

I. SolarWinds Alert Push Configuration

Step 1: Configure FlashDuty Alert Channel

Step 2: Use the Alert Channel Created in Step 1 in Alert Policies

II. Status Mapping