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  1. Alerts integration
  • Introduction
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  1. Alerts integration

Guance Alert Events

Sync Guance monitoring alert events to Flashduty via webhook for automated alert noise reduction.

In Flashduty


You can obtain an integration push URL through either of these two methods:

Using Dedicated Integration

Choose this simpler option when you don't need to route alert events to different channels.

Expand
  1. Go to the Flashduty console, select Channel, and enter a specific channel's details page
  2. Select the Integrations tab, click Add Integration to enter the integration page
  3. Select Guance integration and click Save to generate a card
  4. Click the generated card to view the push URL, copy it for later use, and you're done

Using Shared Integration

Choose this option when you need to route alerts to different channels based on the alert event's payload information.

Expand
  1. Go to the Flashduty console, select Integration Center=>Alert Events to enter the integration selection page
  2. Select Guance integration:
    • Integration Name: Define a name for this integration
  3. Configure the default route and select the corresponding channel (after the integration is created, you can go to Route to configure more routing rules)
  4. Click Save and copy the newly generated push URL for later use
  5. Done

In Guance


I. Alert Push Configuration

Step 1: Create Notification Object

  1. Log in to your Guance console, select Notification Targets under Monitoring
  2. Click Create and select Webhook
  3. Fill in the name as Flashduty and enter the alert integration's push URL in the Webhook URL field
  4. Configure other options as needed and click Confirm to complete
drawing

Step 2: Create Alert Strategies

  1. Log in to your Guance console, select Alert Strategies under Monitoring
  2. Create new or modify existing alert policies on the Alert Strategies page
  3. In the notification configuration section of the alert strategies editing page, select severity and choose FlashDuty created in Step 1 as the Notification Tragets
  4. Configure other options as needed and click Save to complete
drawing

II. Status Mapping

GuanceFlashdutyStatus
CriticalCriticalCritical
ErrorWarningWarning
WarningWarningWarning
InfoInfoInfo
Data MissingInfoInfo

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