Sync Volcengine Cloud Monitor Event Center alert events to Flashduty via webhook for automated alert noise reduction.
In Flashduty
You can obtain an integration push URL through either of these two methods:
Using Private Integration
Choose this method when you don't need to route alert events to different channels - it's simpler.
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- Go to the Flashduty console, select Channel, and enter a channel's details page
- Select the Integration tab, click Add Integration to enter the integration page
- Choose Volcengine CM Event integration and click Save to generate a card
- Click the generated card to view the push URL, copy it for later use, and you're done
Using Shared Integration
Choose this method when you need to route alerts to different channels based on the alert event's payload information.
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- Go to the Flashduty console, select Integration Center=>Alert Events to enter the integration selection page
- Select Volcengine CM Metrics integration:
- Integration Name: Define a name for this integration
- Configure the default route and select the corresponding channel (after the integration is created, you can go to
Route to configure more routing rules)
- Click Save and copy the newly generated push URL for later use
- Done
In Volcengine
I. Volcengine Cloud Monitor Event Center Alert Push Configuration
Step 1: Create FlashDuty Alert Channel
- Log in to your Volcengine console, search for
Cloud Monitor product, and enter the corresponding product console
- Select
Notification Groups=>Callback from the left navigation bar
- Click
Create Callback URL
- Fill in the information on the edit page, enter
FlashDuty_Event as the callback URL name
- Select
General Callback URL as the callback URL type
- Enter the integration push URL (enter the integration name on the current page, save to generate the URL)
- Click
Confirm to complete the creation (connectivity testing is not supported; even if the test shows connectivity failure, it won't affect alert reception)
- Select
Event Center=>Event Rules from the left navigation bar
- Create or edit existing event rules (configure rules as needed, skipped here)
- On the rule editing page, check
Alert Callback under delivery channels, and select the FlashDuty_Event channel created in Step 1 from the alert callback dropdown
- After completing other configurations, click
Confirm to finish
II. Status Mapping
| Volcengine Cloud Monitor | Flashduty | Status |
|---|
| Critical | Critical | Critical |
| Warning | Warning | Warning |
| Notice | Info | Info |