Slack Integration

By integrating the Slack third-party application, you can receive and respond to alerts within Slack.

1. Install application

Visit Flashduty Integration Center → IM → Slack, and click Add.

On the redirected Slack page, select Workspace in the upper right corner, then click Allow.
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Enter the data source name and click Save.

2. Configure war room

After completing the previous steps, in the Enhanced Features module of the Flashduty integration configuration page, check Enable War Room to enable this feature without additional configuration.

3. FAQ

The private channel I want is not in the group chat list of escalation rules?

Ensure the Install Application step has been completed successfully without errors.

Enter the relevant Slack channel and execute the /invite @Flashduty command. When you see the prompt has joined or has been added by xxx to xxx, it means the addition was successful.

The public channel I want is not in the group chat list of escalation rules?

Add the application authorizer to the public channel.

Refer to the method in Question 1 to add the application to the channel.

Error after clicking the Allow button in installation step 2?

Please retry. This may be due to abnormal communication between the server and Slack causing authorization failure. Please return to the add data source page and try again.