Slack Integration

Integrate with Slack to receive and respond to alerts within Slack.

I. Install the App

Go to FlashDuty Integration Center - Instant Messaging - Slack - Add

You will be redirected to Slack. Select your Workspace in the top right corner, then click Allow

Enter the integration name and click Save

II. Common Issues

Cannot find desired private channel in escalation rule channel list

Adding the app to a channel requires Step 1 Install App to complete without errors

In the Slack channel, run /invite @FlashDuty. A message saying has joined or has been added by xx to xxx indicates successful addition

Cannot find desired public channel in escalation rule channel list

Add the app authorizer to the public channel

Or follow Common Issue 1 to add the app to the channel

Error when clicking Allow button in Step 2 of installation

Try again, as there might be communication issues between the server and Slack causing authorization problems. Return to the add integration page and retry