Volcengine Log Service (TLS) Alert Events

Sync Volcengine Log Service (TLS) alert events to Flashduty via webhook for automated alert noise reduction.

In Volcengine

I. Volcengine Log Service (TLS) Alert Push Configuration

Step 1: Create FlashDuty Alert Channel

Select Alert=>Notification Management from the left navigation bar

Choose Webhook Alert Integration and click Create Webhook Alert Integration

Fill in the information in the pop-up editor, enter FlashDuty as the name

Select Custom Webhook as type and POST as request method

Enter the Integration Push URL as the request URL (generated after saving the integration name on the current page)

Keep the request headers as default and click Create

Step 2: Create Content Template

Return to the Notification Management page

Select Content Templates and click Create Content Template

Fill in the relevant information, enter FlashDuty as the template name

Other channel content can be empty. In the Custom Webhook notification content, enter the following template:

{
	"AccountID":"{{AccountID}}",
	"ProjectName":"{{ProjectName}}",
	"AlarmTopicName":"{{AlarmTopicName}}",
	"Region":"{{Region}}",
	"Alarm":"{{Alarm}}",
	"AlarmID":"{{AlarmID}}",
	"Duration":"{{Duration}}",
	"Condition":"{{Condition}}",
	"HappenThreshold":"{{HappenThreshold}}",
	"Topics":"{{Topics|join:','}}", 
	"NotifyTimeUnix":"{{NotifyTimeUnix}}",
	"NotifyType":"{{NotifyType}}",
	"Severity":"{{Severity}}",
	"ConsecutiveAlertNums":"{{ConsecutiveAlertNums}}",
	"TriggerParams":{{toJson(TriggerParams)|safe}}, 
	"ExecuteQuery":{{toJson(ExecuteQuery)|safe}},
	"DetailUrl":"{{DetailUrl}}",
	"FireResultsCount":"{{FireResultsCount}}"
}

Click Confirm to complete the content template creation

Step 3: Create Notification Group

Return to the Notification Management page

Select Notification Groups and click Create Notification Group

Fill in the relevant information, enter FlashDuty as the group name

Configure notification rules and other settings as needed (skipped here)

In notification channel configuration, keep Custom Webhook checked

Select the FlashDuty channel created in Step 1 for Webhook

Select the FlashDuty template created in Step 2 for Content Template

Click Save after completing other configurations

Step 4: Configure Alert Policy

Select Alert=>Alert Policies from the left navigation bar

Create a new or edit an existing alert policy

Configure alert rules as needed (skipped here)

Click Associate Notification Group in the Notification Group section

In the pop-up selection box, choose the FlashDuty notification group created in Step 3, then click Associate

Click Create/Save after configuring other settings

II. Status Mapping

TLS	Flashduty	Status
Critical	Critical	Critical
Warning	Warning	Warning
Info	Info	Info

Volcengine TLS Integration

In Flashduty

Using Private Integration

Using Shared Integration

In Volcengine

I. Volcengine Log Service (TLS) Alert Push Configuration

Step 1: Create FlashDuty Alert Channel

Step 2: Create Content Template

Step 3: Create Notification Group

Step 4: Configure Alert Policy

II. Status Mapping

Volcengine TLS Integration

In Flashduty#

Using Private Integration#

Using Shared Integration#

In Volcengine#

I. Volcengine Log Service (TLS) Alert Push Configuration#

Step 1: Create FlashDuty Alert Channel#

Step 2: Create Content Template#

Step 3: Create Notification Group#

Step 4: Configure Alert Policy#

II. Status Mapping#

In Flashduty

Using Private Integration

Using Shared Integration

In Volcengine

I. Volcengine Log Service (TLS) Alert Push Configuration

Step 1: Create FlashDuty Alert Channel

Step 2: Create Content Template

Step 3: Create Notification Group

Step 4: Configure Alert Policy

II. Status Mapping