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  1. Alerts integration
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  1. Alerts integration

Volcengine CM Alert Events Integration

Sync Volcengine Cloud Monitor alert events to Flashduty via webhook for automated alert noise reduction.

In Flashduty


You can obtain an integration push URL through either of these two methods:

Using Private Integration

Choose this method when you don't need to route alert events to different channels - it's simpler.

Expand
  1. Go to the Flashduty console, select Channel, and enter a channel's details page
  2. Select the Integrations tab, click Add Integration to enter the integration page
  3. Select Volcengine CM Metrics integration and click Save to generate a card
  4. Click the generated card to view the push URL, copy it for later use, and you're done

Using Shared Integration

Choose this method when you need to route alerts to different channels based on the alert event's payload information.

Expand
  1. Go to the Flashduty console, select Integration Center=>Alert Events to enter the integration selection page
  2. Select Volcengine CM Metrics integration:
    • Integration Name: Define a name for this integration
  3. Configure the default route and select the corresponding channel (after the integration is created, you can go to Route to configure more routing rules)
  4. Click Save and copy the newly generated push URL for later use
  5. Done

In Volcengine


I. Volcengine Cloud Monitor Alert Push Configuration

Step 1: Create FlashDuty Alert Channel

  1. Log in to your Volcengine console, search for Cloud Monitor product, and enter the corresponding product console
  2. Select Notification Groups=>Callback from the left navigation bar
  3. Click Create Callback URL
drawing
  1. Fill in the information on the edit page, enter FlashDuty_Metric as the callback URL name
  2. Select General Callback URL as the callback URL type
  3. Enter the integration push URL (enter the integration name on the current page, save to generate the URL)
  4. Click Confirm to complete the creation (connectivity testing is not supported; even if the test shows connectivity failure, it won't affect alert reception)
drawing

Step 2: Configure Alert Policy

  1. Select Alert Center=>Alert Policies from the left navigation bar
  2. Create or edit existing alert policies (configure policies as needed, skipped here)
  3. On the policy edit page, select Rules and Resources for Send Aggregation Policy
  4. Keep Alert Recovery Notification enabled
  5. Check Alert Callback in Alert Channels, and select the FlashDuty_Metric channel created in Step 1 from the dropdown menu
  6. After completing other configurations, click Confirm to finish
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II. Status Mapping

Volcengine Cloud MonitorFlashdutyStatus
CriticalCriticalCritical
WarningWarningWarning
NoticeInfoInfo
修改于 2025-03-27 07:52:22
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