1.
Responders: Default focus is on incidents assigned to me, switchable to view incidents across the entire account.
2.
My Channels: Default focus is on all Channels, switchable to view incidents in My Channels, which refers to My Created and My Managed.
3.
Progress Status: Filter incidents by handling progress, default is All.
4.
Time Filter: Supports relative time and custom interval filtering. Note that for performance reasons, the query period cannot exceed 1 month. To uery data from more than a month ago, adjust the start and end times accordingly.
5.
Search: Supports searching by incident ID, and when responders are set to "assigned to me", also supports fuzzy matching of "incident title".
6.
Advanced Filters: Supports rich dimensional filtering, including severity, labels, or custom fields.
7.
View Settings: Supports various rendering forms, including custom display attributes and group views.
8.
Pagination Settings: Adjust page numbers and items per page.
1.
Basic Attributes: Define whether to show basic information such as duration and responders.
2.
Custom Fields: You can select platform-defined custom fields; if an incident hasn't set this field, it will show "-".
3.
Labels: You can filter and select labels; if an incident doesn't have this label, it will show "-".
1.
Key Information: Incident title, severity, progress status, ID number, channel, duration, etc.
2.
Detailed Information: Incident description, impact, and labels. Description and impact support Markdown.
3.
Operation Area: Various high-frequency operation buttons, with custom operations and low-frequency operation buttons in the more actions menu.
4.
Assignment Information: Current responder information and assignment method. If using escalation rule and there's a next level, it will show the escalation countdown.
5.
Custom Fields: Custom field configuration area.
