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  1. Alerts integration
  • Getting Started
    • Introduction
    • Quick start
    • FAQ
    • Product Comparison
  • Incidents
    • What is an Incident
    • View Incidents
    • Handle Incidents
    • Escalations and Assignments
    • Custom Fields
    • Custom Actions
    • Alert Noise Reduction
    • Past Incidents
    • Outlier Incidents
  • Configure Flashduty
    • Channels
    • Integrate Alerts
    • Alert Noise Reduction
    • Escalation Rules
    • Label Enrichment
    • Schedules
    • Templates
    • Service Calendars
    • Preferences
    • Alert Routing
    • Silence and Inhibition
    • Filters
    • Notification Bots
    • Alert Pipeline
  • Platform
    • Teams and Members
    • Permissions
    • Single Sign-On
    • Insights
  • Advanced Features
    • Referencing Variables
    • Dynamic Assignment
  • Integrations
    • Alerts integration
      • Standard Alert Integration
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      • Tencent BlueKing Integration
      • Tencent Cloud CLS Integration
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      • AppDynamics Alert Integration
      • SolarWinds Alert Events Integration
      • Volcengine CM Alert Events Integration
      • Volcengine CM Event Center Integration
      • Volcengine TLS Integration
      • OpManager Integration
      • Meraki Integration
      • Keep Integration
      • ElastAlert2 Alert Integration
      • StateCloud Alert Events
      • Guance Alert Events
      • Zilliz Alert Events
      • Huawei Cloud APM Alerts
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    • Webhooks
      • Alert webhook
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      • Costom action
  • Terms
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    • Data Security
  1. Alerts integration

Tencent BlueKing Integration

Sync Tencent BlueKing monitoring events to Flashduty via webhook for automated alert noise reduction.

In Flashduty#


You can obtain an integration push URL through either of these two methods:

Using Private Integration#

Choose this simpler option when you don't need to route alerts to different channels.
Expand
1.
Go to Flashduty console, select Channel, and enter a channel's details page
2.
Select the Integrations tab, click Add Integration to enter the integration page
3.
Choose Tencent BlueKing integration and click Save to generate a card
4.
Click the generated card to view the push URL, copy it for later use, and you're Done

Using Shared Integration#

Choose this option when you need to route alerts to different channels based on the alert payload information.
Expand
1.
Go to Flashduty console, select Integration Center=>Alerts to enter the integration selection page
2.
Select Tencent BlueKing integration:
Integration Name: Define a name for this integration
3.
Configure the default route and select the corresponding channel (after the integration is created, you can go to Route to configure more routing rules)
4.
Click Save and copy the newly generated push URL for later use
5.
Done

In Tencent BlueKing#


The following content has been verified on BlueKing V6/7 versions. V5 and below versions are no longer officially supported, and upgrading is recommended.
BlueKing alert policies can trigger Action Plans, which can integrate with external systems for complex functionalities. First, create an Action Plan and configure the Flashduty callback URL, then edit the alert policy to associate actions with this plan, enabling automatic alert changes to be pushed to Flashduty. Here are the specific steps:

Step 1: Create Action Plan#

1.
Log in to your BlueKing desktop and enter the Monitor Platform;
2.
Go to Configuration-Action Plans page, click the Add Plan button to start creating an action plan;
3.
Enter the name as Send To FlashDuty, select HTTP Callback as the plan type, choose POST as the push method, and fill in the integration push URL (obtained after saving the integration), as shown below:
drawing
4.
Switch to Body, select JSON type, copy and paste the following information (when an actual alert occurs, BlueKing will render the variable content as the payload to push to the target callback URL):
{{alarm.callback_message}}
5.
Save the plan to complete creation.

Step 2: Edit Alert Policy#

1.
Go to Configuration-Alert Policies page, select an existing policy to edit or create a new one;
2.
Scroll down to the Alert Processing section, select the Send To FlashDuty action plan for all three scenarios, and disable Defense Rules, as shown below:
drawing
3.
Submit and save to complete;
4.
Repeat these steps for other alerts you want to push to FlashDuty.

Status Mapping#


Alert severity mapping between BlueKing and Flashduty:
BlueKingFlashdutyStatus
FatalCriticalcritical
WarningWarningwarning
NoticeInfoinfo
修改于 2025-03-27 07:50:34
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