Sync AWS CloudWatch alert events to Flashduty via webhook to achieve automated alert noise reduction.In Flashduty#
You can obtain an integration push URL through either of these two methods:Using Private Integration#
Choose this method when you don't need to route alert events to different channels. It's simpler.Expand
1.
Go to the Flashduty console, select Channel, and enter a specific channel's details page
2.
Select the Integration tab, click Add Integration to enter the integration page
3.
Choose AWS CloudWatch integration, click Save to generate a card
4.
Click the generated card to view the push URL, copy it for later use, and you're done
Using Shared Integration#
Choose this method when you need to route alerts to different channels based on the alert event's payload information.Expand
1.
Go to the Flashduty console, select Integration Center=>Alert Events to enter the integration selection page
2.
Select AWS CloudWatch integration:Integration Name: Define a name for this integration
3.
Configure the default route and select the corresponding channel (after the integration is created, you can go to Route to configure more routing rules)
4.
Click Save and copy the newly generated push URL for later use
In AWS CloudWatch#
1.
Log in to your AWS Console, search for Simple Notification Service product and enter its console
2.
Go to the Topics page, click the Create topic button to start creating a topic
3.
Select Standard for Type, enter FlashDuty as the name
4.
Click the Create Topic button to complete topic creation
5.
Go to the Subscriptions page, click the Create subscription button to create a subscription for the topic
6.
Select FlashDuty for Topic ARN, choose HTTPS for Protocol, enter the integration push URL for Endpoint (enter the integration name on the current page, the URL will be generated after saving)
7.
Click the Create subscription button to complete subscription creation

8.
Return to the Subscriptions page. When the subscription status shows Confirmed, the subscription URL verification is successful; otherwise, please contact Flashduty
9.
Search for the CloudWatch product and enter its console
10.
Go to the All alarms page, choose to create or edit existing alarm policies
11.
For the Notification step, select FlashDuty as the SNS topic for all three states: In alarm, OK, and Insufficient data, as shown below:

12.
Return to the integration list. If the latest event time is displayed, the configuration is successful and events are being received
Status Mapping#
All CloudWatch metric alarms correspond to Flashduty "warning" severity level alerts.