Schedule rules are one of the core management practices in enterprises, helping organizations effectively arrange employee work hours and ensure business continuity and efficiency. FlashDuty's schedule provides comprehensive on-call rules that enterprises can adjust and customize according to their specific business needs.
You can view a summary of all your schedules on the schedule management page.
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Core members can view all schedules or only the schedules they manage.
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Before setting up schedule rules, you need to create a schedule, which can be assigned to a team for maintenance and planning by team members.
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When creating a schedule, you can flexibly configure notification methods for shift rotations:
Advance notification：Notify the next on-call person N minutes before shift handover.
Scheduled notification：Notify the next on-call person at a fixed time every day.
Notification channels: Direct message (one-on-one notifications via SMS, voice call, email, etc.), Group chat (push to IM group chat with @ mentions for responders).
Temporary schedule changes are mainly used for pre-planned schedules, such as when an on-call person needs a replacement due to unexpected circumstances or leave.
Before making schedule changes, thoroughly communicate the required on-call times with the replacement person. While shift rotations include notifications, immediate adjustments take effect instantly without system notifications.
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