OpManager Integration

I. OpManager Alert Push Configuration

1. Log in to your OpManager console, select Settings => Notification Profiles from the navigation menu
2. On the Notifications page, click Add and select Invoke a Webhook to add a configuration profile

3. Begin configuring specific content on the Webhook editing page
4. In Hook URL, select POST as the request method and fill in the integration push URL as the URL
5. Select raw for Data Type and JSON for Payload Type
6. Fill in the following content for Body Content:

{
     "alarmid":"$alarmid",
     "message":"$message",
     "displayName":"$displayName",
     "category":"$category",
     "severity":"$stringseverity",
     "strModTime":"$strModTime",
     "eventType":"$eventType",
     "entity":"$entity",
     "lastPolledValue":"$lastPolledValue",
     "Intf_ifDescr":"$IntfField(ifDescr)",
     "Intf_displayName":"$IntfField(displayName)",
     "Intf_ifAlias":"$IntfField(ifAlias)",
     "Intf_ifName":"$IntfField(ifName)",
     "Intf_ipAddress":"$IntfField(ipAddress)",
     "Intf_physMedia":"$IntfField(physMedia)",
     "Intf_ifIndex(ifIndex)":"$IntfField(ifIndex)",
     "Intf_ifCircuitID(ifCircuitID)":"$IntfField(ifCircuitID)",
     "Intf_ifSpeedIn(ifSpeedIn)":"$IntfField(ifSpeedIn)",
     "Intf_ifSpeedOut(ifSpeedOut)":"$IntfField(ifSpeedOut)",
     "Intf_lineID":"$IntfCustomField(Circuit ID)",
     "Intf_note":"$IntfCustomField(Comments)",
     "Intf_contacts":"$IntfCustomField(Contact Name)",
     "Intf_SLA":"$IntfCustomField(SLA)",
     "Custom_BuildingNo":"$CustomField(Building)",
     "Custom_cabinet":"$CustomField(Cabinet)",
     "Custom_note":"$CustomField(Comments)",
     "Custom_contacts":"$CustomField(Contact Name)",
     "Custom_department":"$CustomField(Department)",
     "Custom_RoomNo":"$CustomField(Floor)",
     "Custom_serial":"$CustomField(SerialNumbe)",
     "Monitor_monitorName":"$MonitorField(monitorName)",
     "Monitor_instance":"$MonitorField(instance)",
     "Monitor_protocol":"$MonitorField(protocol)",
     "Device_type":"$DeviceField(type)",
     "Device_ipAddress":"$DeviceField(ipAddress)",
     "Device_isSNMP":"$DeviceField(isSNMP)",
     "Device_dependent":"$DeviceField(dependent)",
     "Device_hardDiskSize":"$DeviceField(hardDiskSize)",
     "Device_ramSize":"$DeviceField(ramSize)"
}

Special Note: Custom fields are not currently supported. Even if referenced in the Body Content, they will not take effect.

7. Keep the Request Headers as default
8. Fill in any value between 1-300 for Time Out and click next

9. On the Choose the criteria configuration page, check Notify when the alarm is cleared and configure other options as needed

10. Select the devices you want to apply this configuration to, move them to the selected devices window using the right arrow, then click next
11. Configure Time Window/Delayed Trigger/Recurring Trigger as needed, then click next
12. Add the name FlashDuty for this configuration profile, then click Save to complete the setup

II. Status Mapping